tis the season .. to be

crazy ... fa lalalalalalalalala ...

I'm telling you .. I'm already done with the shopping part of the season. Its crazy and hectic and it makes me clausterphobic ....

Customer service? Is there such a thing .. ? we have had several instances in the past few days where we as the "customer" were treated like theives. I'm telling you they make you feel like shit when THEY are the incompetent assholes who don't know what they fuck they are doing.

Shopping experience #1 .. helmart. A quick in and out .. yea right. we didn't even have one christmas present .. just groceries and the only reason we went to helmart is that we use the parents ch*oice formula. You can only buy it there. So we bought other groceries but not much. We were there over TWO hours ... 20 minutes of shopping ... and the rest in line. Hijo said that I was lapped 4 times over in all the other lanes. The cashier was THAT slow. And when I got home after being so flustered and frustrated I looked at the receipt. She charged me twice for a printer ... So .. in order to get the money back . you have to GO BACK TO THE SAME GD STORE. Well I know that now .. but I called another one right on my way home from work to get the refund. She said of course we can help you come on in ... I get there .. wait in line AGAIN only to be told .. A. Of course we CAN'T do this. B. Of course the CSR Rep didn't tell you that. so I'm twice the liar .... So I called back the original store. Gave them all the receipt info and now I have to drive clear over there to get the refund. They fucked up .. yet I have to spend $$ on gas .. and my TIME which with 3 kids is valuable!!!! and I have to do all the work because they hire dumbass old ladys.

We should of just went home. But we braved it to Sams club to get a plasma TV. Bang .. find the one we want for the price that we want. Its a 50" plasma. I ask the helper boy for wall mounts. He points in a direction. I walk over there ... wall mounts only go up to 42". Go back to dumb boy. He says well we might have them did you look??? So I say ..can you go look. He says No he can't leave his spot cuz he has to stay there in case customers have questions. Am I NOt a customer? hmmm thought I was. He doesn't like my smart ass. I don't like his dumb ass. People just don't give a shit anymore and I'm so done with it. This is why I shopped mostly online. No dumbshit people to interact with. Just me and my baby (laptop)

So .. we go thru the line. We will get xmas money so we charged it and did the no interest no payments. However dumb cashier didn't do that and instead of saying I'll fix it I'm so sorry .. he says that I have to go and wait in LINE again at the customer service desk. ARRGHH

Then yesterday we go and buy a new washer and dryer .. same thing .. didn't get the no interest no payments .. same thing .. waiting to pay it off in January with bonus and xmas cash .... have to redo the transaction.

Luckily I'm almost done and only have stocking stuffers left. I've wrapped about 75% of the gifts but ran out of tape. Where should I go buy tape. Not brave enough for hellmart ..... arrghh



please tell me that someone out there actually cares that you are a customer and what happened to the customer is always right. these are just 3 of like 10 episodes in the past 2 wks ...

I am not a thief and I am not liar.